Security, Risk and Compliance

PCI PHI Call Redaction Transcription

CallTutor.com

$9/agent/mo

Secure, same day PCI PHI call transcription and redaction from CallTutor.com

Automated Healthcheck

Gravity CX

$5/mo

Comprehensive health check and monitoring for your Zendesk instance

Mobile Device Manager Plus

ManageEngine

Paid

Simplify the management of your organization's mobile devices

Expiration Reminder

SkyXoft Technologies, Inc.

Paid

Automatically track expiration dates for contracts, licenses, etc.

AI Ticket Redaction by Knots

Knots

Paid

Efficiently automate redaction in Zendesk Tickets

Extended Search and Export

Solbeg

$30/mo

Search tickets with complex criteria and export the results without limitations.

Restrict CC

CX Cloud Solutions Inc

$2/agent/mo

Protect your customers' confidential data from breaches via incorrect CC

API Viewer

Tripelhop

$59/mo

Access the Zendesk API from within Agent Workspace.

Traceless

Traceless

Paid

Fast Identity Verification and Expiring Secret Links to secure your help desk

Native PDF Viewer & Extractor

Resolvify.io

$1/agent/mo

View PDFs natively in Zendesk & extract text. Fully client-side.

Support Change Assistant

Zenplates

$80/mo

Detect and fix broken Triggers, Automations, Views, Macros and SLAs

SIGNL4

SIGNL4

Paid

Mobile Alerting and Incident Response

MaskDots

KEENBEST

Free

Sensitive data detection & masking for Support

Rdentify

Rdentify Limited

Paid

Rdentify uses machine learning to identify signs of vulnerable customers

File Manager by Opservator

Opservator

$20/mo

Search, back up, and delete your ticket attachments to optimize storage space

Redacto

ZENCLAB

$10/mo

Redact attachments and sensitive text in your Zendesk tickets. Bulk operations, backups, and automated workflows.

Polymer DLP for Zendesk

Polymer

Paid

Polymer automatically detects and protects sensitive data in Zendesk.

ZohoSign for Sell by OAppS

OAppS

Free

Sign your contracts and sales paperwork directly from your Zendesk Sell hub

Unassign and Logout

helphouse.io

$2/agent/mo

Unassign all your tickets as you log out with the Unassign & Logout App.

GDPR Redaction App

Thought Exhaust

$49/mo

Remove user and ticket data in accordance with GDPR requests.

Tangle

Tangle

Free

All your customer emails in one place

eZDesk Ticket Exporter

eZDesk.app

$19/mo

Search for tickets and export the tickets in PDF format.

Attachment Redaction Tool

MotoPress

Free

Bulk redact attachments from closed tickets within a date range.

Caller Verify

TechJutsu Inc.

Paid

Quickly verify callers using Okta MFA factors