Threat Sight integrates open source threat intelligence into Zendesk tickets by automatically matching email addresses and IP addresses against multiple threat intelligence sources. When a match is found, the app displays which threat list was triggered and the reason for detection. Security teams and support staff benefit from immediate visibility into potential threats associated with incoming tickets, enabling faster identification of malicious actors.
Vendor Description
The Threat Sight application integrates open source threat intelligence into your Zendesk tickets view. It pulls down threat indicators from a number of open source threat intelligence sources, and matches based on email address and IP address. If a threat is found, it tells you which threat list is triggered, and why the threat was detected.
Installation
Install the app from the app marketplace. No settings required. When you views a ticket the threat score will appear in your tickets view indicating if there was a match to a threat intelligince feed.
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