Exporter enables Zendesk users to export tickets, comments, users, organizations, and attachments in multiple formats including CSV, XML, and JSON, with support for over 100 fields and custom fields. The app allows users to create custom export templates using Handlebars syntax and save configurations for repeated use, catering to teams needing flexible data extraction and reporting workflows. The free version supports basic ticket exports by view with limited field selection, while paid plans unlock full functionality across all export types.
Vendor Description
Export everything, any way you want!
Formerly known as Ticket Exporter.
Overview of possibilities with Exporter
You'll be able to:
- Export tickets
- Export comments (available now!)
- Export users
- Export organizations
- Export attachments (available now!)
- Select over 100 fields to include
- Including custom fields
- Including custom fields
- Choose several predefined export formats
- CSV
- XML
- JSON
- CSV
- Compose your own export formats
- Uses the Handlebars template lanuage
- Uses the Handlebars template lanuage
- Save and load export configurations for quick re-use
Free version:
- Export tickets by view
- Select up to 10 fields
- Choose between 2 different CSV fomats
All paid plans come with a 7 day free trial!
Installation
Zendesk Support Exporter Instructions
- Install the app
- Open Exporter in the menu on the left
- Create an ad hoc export or save one for later use
Overview of possibilities with Exporter
You'll be able to:
- Export tickets
- Export comments (available now!)
- Export users
- Export organizations
- Export attachments (available now!)
- Select over 100 fields to include
- Including custom fields
- Including custom fields
- Choose several predefined export formats
- CSV
- XML
- JSON
- CSV
- Compose your own export formats
- Uses the Handlebars template lanuage
- Uses the Handlebars template lanuage
- Save and load export configurations for quick re-use
All paid plans come with a 7 day free trial!
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