Messaging

ServiceDock

ServiceDock

Paid

Customer Experience Management (CXM/CEM) - Capture Feedback via Messaging Apps

Netop

Marius Neagu

Paid

Web-based audio, video and text chat and remote control for customer service

CSAT-Timer

Omni Wise

$3/agent/mo

Boost Zendesk efficiency Smart closures, custom timers, and seamless feedback.

StartADAM

StartADAM

Paid

Cross-platform chat for any ticket

WhatsApp interactions by Truora

Truora INC

Paid

WhatsApp first platform for automating and simplifying conversations with end users

Olark live chat

Olark

Paid

Talk to your customers! Win their hearts and drive sales with Olark live chat.

Microsoft Teams for Support

SoftServe inc.

Paid

Boost team performance using the Zendesk for Microsoft Teams Integration

Burst SMS by OAppS

OAppS Technologies

Paid

Burst SMS/MMS & Bulk SMS is now available as a channel in Zendesk.

LiveChat

LiveChat

Paid

Premium live chat that helps businesses turn website visitors into customers

Botmaker WhatsApp Notification by InfocusCX

Infocuscx

Paid

Envie notificações no WhatsApp através da plataforma Zendesk

Reply Assistant

Assist Apps

$10/agent/mo

Generate AI-powered replies based on ticket history in Zendesk.

inSided - Ticket Escalation

inSided

Paid

Create Zendesk tickets from inSided community posts

Zendesk for Google Chat

Google

Free

Get updates and take action on your Zendesk tickets in Google Chat

Konnect Insights

Konnect Insights

Paid

Konnect Insights is a powerful social listening and analytics tool for Zendesk

Miravia by Juble.io

juble.io

Paid

Streamline Miravia customer support with Juble.io

TXTImpact

TXTImpact

Paid

Allow for SMS to be a support channel using TXTImpact and Zendesk

Plivo SMS by OAppS

OAppS Technologies

Paid

Plivo SMS/MMS & Bulk SMS is now available as a channel in Zendesk.

Velaro Live Chat

Velaro

Paid

Use reporting and agent coaching to improve live chat customer service and ROI

ChatBot

ChatBot

Paid

Support customers 24/7 and create tickets out of chatbot chats.

eZSend Many

Eteg

Paid

Send mass WhatsApp notifications directly through the Zendesk's native channel.

Everlytic for Sell

Illation Dev Support

Paid

Easily sync your contacts with Everlytic to allow for seamless, automated lead nurturing and onboarding.

Tidio

Tidio LLC

Paid

All-in-one customer experience platform.

Yellow Messenger

Yellow Messenger

Paid

Enable seamless query handover from chatbots to live agent

Foqal

Foqal

Paid

Slack-MS Teams ticketing, workflows, automations, analytics