Zendesk for Google Chat enables users to receive notifications about tickets and perform actions like assignments and comments directly within Google Chat, while also allowing ticket creation without leaving the platform. Support teams benefit from streamlined workflows by managing Zendesk tickets alongside their chat conversations without switching applications.
Vendor Description
Zendesk for Google Chat allows you to get notified and take quick actions on Zendesk tickets right from Google Chat. By installing this app and connecting to your Zendesk account, you can do the following:
- Get notifications about relevant Zendesk tickets
- Take quick actions to update tickets, such as assigning the ticket or adding a comment
- Create new tickets without leaving Google Chat
Try Zendesk for Google Chat today and simplify your customer service workflows!
Installation
To install Zendesk for Google Chat, please see the instructions here: https://support.google.com/chat/answer/9632209
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