Browse Zendesk Apps
46 apps available
Scorebuddy QA
Scorebuddy QA
Streamline your Call Center QA and stop struggling with spreadsheets
injixo Workforce Management
InVision AG
Improve your workforce management by using your Zendesk data within injixo WFM.
Miuros Review
Miuros
An all-in-one quality control and feedback loop solution
Maestro QA Quality Assurance for Support
MaestroQA
Quality Assurance (QA), Quality Management (QM), agent coaching and KPI reports
Convin
convin
Convin is an AI-backed Full-Stack Conversations QA platform for contact centers
Route 101 Workforce Engagement Manager
Route 101 Ltd
Route 101 Workforce Engagement Management (WEM) Powered by Calabrio ONE
CalendarHero
CalendarHero Inc.
Faster, smarter meeting scheduling
CallN
CallN
Business Intelligence via call recording, advanced AI transcription, PCI redaction & analytics
Playvox Quality Management for Support
Playvox
Quality assurance, coaching and gamification in real-time
Emtropy
Emtropy Labs Inc
AI powered QA to improve agent performance and customer service quality
Humanity
Humanity
Humanity is the leading SaaS Workforce Management /Staff Scheduling platform
easy_CSM
Matthias Berkmann-Schäfer
This app gives access to key customer and user data from easy_CSM.
Agent Activity Tags
BizStudio NZ
Tag the tickets agents work on, not just what they close.
Calabrio Analytics Integrator by Route 101
Route 101 Ltd
Calabrio Analytics Integrator for Zendesk Support, brought to you by Route 101
Monet Workforce Management
Monet Software
A Cloud-based Workforce Management (WFM) Solution for Contact Centers using Zendesk
Supervisor
2app.pro
An easy way to add and remove agents from bulk or individual support groups
Miuros Insights
Miuros
Reveal new insights from your Customer Service data for better decision making
Surfboard
Surfboard Technology Ltd.
A simpler, smarter and fairer team planning tool for customer service teams at scale
Maestro QA Screen Capture
MaestroQA
Screen Capture for QA, QM and agent coaching to improve support metrics
Cx Moments Auto QA for Support
Cx Moments
Automated Quality Assurance on 100% of your customer conversations
Zendesk Workforce Management
Zendesk
AI-driven WFM with forecasting, scheduling, real-time & historical reporting.
SupportLogic
SupportLogic
SX applications to move your support from reactive to proactive to predictive