AI powered QA to improve agent performance and customer service quality
About Emtropy
Emtropy helps you improve your customer service quality and drive higher customer retention and loyalty. Our proprietary AI-powered QA automation replaces spreadsheets and manual reviews with unbiased analyses of 100% of conversations at scale.
- Powerful AI engine
- Easy to use dashboards
- Scalable
We provide personalized agent insights to help you take action and focus your agent coaching. Easy to use dashboards, trends, and email alerts let you quickly take action. Start helping of all your agents reach their performance potential within 24 hours of connecting to Zendesk.
Sign up for a free trial on our website https://www.emtropylabs.com
Installation
For more detailed instructions on how to integrate Emtropy with your Zendesk application, please see our integration guide here: https://www.emtropylabs.com/help/free-trial-setup
Similar Apps
Harvest
Harvest
Track time to projects and tasks in Harvest right from Zendesk tickets.
Zendesk for TikTok Shop
TikTok Shop
Connect your TikTok Shop with Zendesk Support.
SnapCall Visual AI
SnapCall
Capture videos, images, PDFs and turn them into actionable evidence
Stylo Assist
Stylo
Empower your agents. Automate the repetitive.
Kaizo
Kaizo
AI powerhouse for Quality Assurance (QA), performance insights and management
Merge Duplicate Tickets
Swifteq
Merge tickets automatically using your own criteria.
