This app enables users and admins to export ticket histories as branded PDFs directly from the ticket sidebar, allowing them to customize which elements to include such as creation date, attachments, status, and company branding. The exported PDF can be easily shared with customers for auditing purposes or to provide transparency into ticket resolution history. Support teams benefit from this streamlined way to provide customers with documentation of their interactions.
Vendor Description
Allow users and admins to download a branded ticket history as PDF right from the ticket sidebar. You can easily share this history with your customer for auditing or increased transparency.
## Customization
Created date
Attachments
Branding
Ticket status
Need anything else? Let us know!
Installation
Install the app
Customize visibility of the app under Admin Center > Apps and Integrations > Zendesk Support Apps > Ticket History Export > Change Settings
Start exporting your ticket history from the ticket sidebar!
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