Sunbeam Feedback is an AI-powered analytics platform that automates the collection and analysis of employee and customer feedback within Zendesk, using sentiment analysis and trend detection to surface actionable insights. The app enables support teams and organizations to identify patterns in feedback data and make data-driven decisions for improving customer and employee experiences.
Vendor Description
About Sunbeam
Sunbeam is an AI-driven feedback analytics platform that helps businesses transform employee and customer feedback into meaningful insights. Our cutting-edge technology enables organizations to identify trends, improve experiences, and make data-driven decisions with ease.
What This Integration Does
- Automates feedback collection and analysis
- Provides sentiment analysis and trend detection
- Delivers actionable insights for continuous improvement
- Seamlessly integrates with your existing tools
Gain a deeper understanding of employee and customer sentiment with Sunbeam.
Installation
Installation Instructions
To install and set up Sunbeam Feedback, follow these steps:
- Sign Up – Visit sunbeam.cx and login with your company email. If there are any issues, send an email to [email protected]
Similar Apps
Google Play Reviews
Zendesk
Integrate reviews from the Google Play store into your Zendesk Support account
Trustpilot Reviews
Trustpilot
Manage and respond to Trustpilot reviews from Zendesk.
App Reviews by AppFollow
AppFollow
Monitor and respond to iOS, Android, and Samsung reviews right from Zendesk.
SurveyMonkey
Momentive Inc
Automatically send surveys out to your customer list.
Zendesk for TikTok Shop
TikTok Shop
Connect your TikTok Shop with Zendesk Support.
SnapCall Visual AI
SnapCall
Capture videos, images, PDFs and turn them into actionable evidence
