Random Tagging Lite automatically assigns tags to solved tickets on a randomized basis with configurable success probability, allowing support teams to randomly sample tickets for surveys or quality assurance purposes. The app gives administrators control over the tagging frequency and can be deployed across multiple groups using the Pro version.
Vendor Description
Installation
Once installed go to the App Configuration tab.
- Set the tag you would like Random Tagging to set.
- Set the percent chance you would like to randomly set the tag.
- (Optional) Debugging can be turned on and will display in your browser's developer console.
- Solve tickets and watch your tags set at random.
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