LoudHippo integrates customer survey responses directly into Zendesk, allowing agents to access customers' last survey answers during support conversations for improved context. The app captures post-purchase attribution data through surveys, helping businesses understand customer acquisition sources and validate marketing channel effectiveness beyond pixel tracking alone. Support agents and marketing teams benefit from richer customer insights when handling tickets and analyzing campaign performance.
Vendor Description
Allows agents to see customers last survey response to help give conversation more context.
LoudHippo - Post-purchase Surveys
Build a complete picture of attribution and understand exactly where/who each order is coming from. Using pixels alone for marketing attribution is only telling half-truths. Fill in the gaps with analytics fuelled by ground truth—your customers. With HDYHAU post-purchase attribution surveys, you can confidently invest in hard-to-track channels like TikTok, Facebook, Instagram and influencer marketing.
Installation
View help and install instructions here.
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