Datapad enables teams to build custom performance dashboards that consolidate Zendesk KPIs such as ticket volume by agent and priority, open ticket counts, and daily trends in a single centralized view. The app connects directly to Zendesk accounts and supports integration with other data sources, making it useful for support managers and team leads who need to monitor team performance and operational metrics at a glance.
Vendor Description
Datapad
Track your Zendesk KPIs as a Team
Datapad is the easiest way to build performance dashboards with Zendesk and other data sources.
Signup & connect with your Zendesk account to start tracking your core metrics:
- Tickets by Agents
- Tickets by Priority
- Open tickets
- Daily trends
- & more
Info & Support
Learn more on our website: [email protected]
Please send any feedback and support questions to [email protected]
Screenshot(s):
Installation
Getting Started
is easy as 1,2,3:
- Go to datapad.io
- Click "Sign Up"
- Create your account
- Click "Add New KPI"
- Select Zendesk from the sources list
- Login with your Zendesk account
Now you can select any one of the pre-built metrics to use on your dashboards.
Don't forget to invite your teammates to collaborate
Need help? Shoot us an email at: [email protected]
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