This app automatically collects customer service reviews by emailing customers after ticket closure and displays them across websites and social media platforms. It helps customer service teams build social proof and increase website traffic through authentic customer feedback that can be shared on Facebook and Twitter.
Vendor Description
The members of your customer service team are the unsung heroes of your business. Let everyone know how great your CS is with Yotpo, the only solution that let’s you show off your support.
Yotpo helps you gather tons of reviews for your customer service and makes it easy to use these reviews to increase traffic to your site. Yotpo automatically emails your customers once a ticket is closed asking for a review of their customer service experience. Reviews can be displayed anywhere on your site or pushed to your business's Facebook page and Twitter account automatically or manually. This results in more return visitors to your site, higher engagement and return business.
Installation
Please see the following setup guide for instructions on how to set up the integration:
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