Zendesk Support Apps

Google My Business

Pluscloud

$39/mo

Integrate and reply to Google Maps Reviews and Questions & Answers on your Google My Business locations

Shipup for Zendesk Support 2.0

Shipup

Paid

Display shipping information in your tickets

Requester Language

Cloudhuset

Free

See and change the requester’s language directly from the ticket page

Iframe Ticket Sidebar

XVII Digital

Free

Embed any website in your Zendesk Ticket Sidebar

MS Teams Meeting by Solbeg

Solbeg

Paid

Connect with your partners by Schedule MS Teams meeting in one click.

Merge Duplicate Tickets

Swifteq

Paid

Merge tickets automatically using your own criteria.

Exalate

exalate

Paid

Connect Zendesk to Jira, ServiceNow, GitHub, Salesforce, Azure DevOps & more

Read Receipts for Zendesk Pro

Infigos LLC

$2/agent/mo

Add Read Receipts and Email Tracking to Zendesk in Seconds.

Undo

SweetHawk

Free

Undo and redo live changes on a ticket form

Thank You AI GPT

Adelante

Paid

Auto-solve tickets when they get a thank you reply. Free 30-day Trial!

Box

Zendesk

Free

Simple, secure sharing from anywhere

Email Template Builder

Premium Plus

$249

Design fully custom HTML templates for your Zendesk emails.

Read Receipts for Zendesk

Infigos LLC

Paid

Improve follow-ups, response timing, and customer engagement with simple read receipts.

LMS Conversation Simulator

Zendesk Labs

Free

Create tailored training scenarios for agents with the LMS app by Zendesk Labs.

Tag Instructor

Andrey

Free

Shows real-time, tag-based messages to guide Agents and streamline workflows.

Routing

Playlist

$9/agent/mo

Automatically assign tickets to agents equally with Round Robin for Zendesk

Assembled

Assembled

Paid

Support operations for AI-powered copilot, automation, and workforce management

Twilio Flex

Twilio Inc.

Paid

Supercharge your Zendesk Support experience with Twilio Flex

Support SDK Metadata

Zendesk

Free

An app to show extra information about tickets created via the Support Mobile SDK

Shortcut

Shortcut

Paid

Create and link Shortcut Stories from Zendesk tickets

Timers

SweetHawk

$2/agent/mo

Timer workflows to manage SLAs, OLAs, deadlines and reminders

Opsgenie

Atlassian

Paid

Create Opsgenie alerts for your Zendesk tickets and take actions.

GoToAssist Remote Support

LogMeIn

Paid

GoToAssist Remote Support screen-sharing support directly from a Zendesk ticket

Aha!

Aha! Labs Inc.

Paid

Capture product ideas from support tickets — so everything lives in one centralized place