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Feature
Ticket Analytics
Jira
Rating
4.0 (749)
1.0 (1)
Price
Free
Free
Installs
1,019+
1,037+
Published
Jul 21, 2015
Oct 17, 2025
Last Updated
Feb 9, 2024
Sep 22, 2025
Version
1.2
1.5
Products
Support
Support
Free Trial
No
No
Which should you choose?
Jira has 18 more installs than Ticket Analytics, suggesting broader adoption in the Zendesk ecosystem.
Ticket Analytics is rated higher at 4.0 vs 1.0 stars.
Both apps are free, so you can try each without any cost commitment.