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Feature
SmileBack
Ticket Analytics
Rating
5.0 (3)
4.0 (749)
Price
Paid
Free
Installs
N/A
1,019+
Published
Mar 12, 2018
Jul 21, 2015
Last Updated
Aug 26, 2020
Feb 9, 2024
Version
N/A
1.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
Ticket Analytics has 1.0K more installs than SmileBack, suggesting broader adoption in the Zendesk ecosystem.
SmileBack is rated higher at 5.0 vs 4.0 stars.
Both apps are free, so you can try each without any cost commitment.