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Feature
Smart Links
Ticket Field Manager
Rating
5.0 (1)
3.0 (13)
Price
$1/agent/mo
Free
Installs
41+
5,335+
Published
Apr 21, 2025
Oct 11, 2019
Last Updated
Aug 7, 2025
Aug 5, 2020
Version
1.5
3.0.1
Products
Support
Support
Free Trial
No
No
Which should you choose?
Ticket Field Manager has 5.3K more installs than Smart Links, suggesting broader adoption in the Zendesk ecosystem.
Smart Links is rated higher at 5.0 vs 3.0 stars.
Ticket Field Manager is free while Smart Links is a paid app, which may be a deciding factor depending on your budget.