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Feature
Smart Links
Time Tracking
Rating
5.0 (1)
4.0 (5675)
Price
$1/agent/mo
Free
Installs
41+
10,613+
Published
Apr 21, 2025
Jun 13, 2014
Last Updated
Aug 7, 2025
Jun 13, 2014
Version
1.5
3.0.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
Time Tracking has 10.6K more installs than Smart Links, suggesting broader adoption in the Zendesk ecosystem.
Smart Links is rated higher at 5.0 vs 4.0 stars.
Time Tracking is free while Smart Links is a paid app, which may be a deciding factor depending on your budget.