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Feature
Reach
ChannelReply
Rating
5.0 (1)
4.0 (166)
Price
$100/mo
Paid
Installs
20+
1,337+
Published
Dec 30, 2021
Dec 18, 2015
Last Updated
Jul 10, 2025
May 26, 2023
Version
2.2.4
2.0.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
ChannelReply has 1.3K more installs than Reach, suggesting broader adoption in the Zendesk ecosystem.
Reach is rated higher at 5.0 vs 4.0 stars.
ChannelReply is free while Reach is a paid app, which may be a deciding factor depending on your budget.