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Feature
Past Tickets Search AI by Macha
Zendesk Chat
Rating
5.0 (7)
3.0 (5)
Price
Paid
Free
Installs
25+
8,741+
Published
Nov 12, 2025
Apr 30, 2014
Last Updated
Feb 13, 2026
May 7, 2025
Version
1.0.0
1.0.1
Products
Support
Support
Free Trial
No
No
Which should you choose?
Zendesk Chat has 8.7K more installs than Past Tickets Search AI by Macha, suggesting broader adoption in the Zendesk ecosystem.
Past Tickets Search AI by Macha is rated higher at 5.0 vs 3.0 stars.
Both apps are free, so you can try each without any cost commitment.