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Feature
Past Tickets Search AI by Macha
Shopify for Zendesk
Rating
5.0 (7)
4.0 (435)
Price
Paid
Free
Installs
25+
16,479+
Published
Nov 12, 2025
Jul 27, 2016
Last Updated
Feb 13, 2026
Jul 27, 2016
Version
1.0.0
3.0.6
Products
Support
SupportChat
Free Trial
No
No
Which should you choose?
Shopify for Zendesk has 16.5K more installs than Past Tickets Search AI by Macha, suggesting broader adoption in the Zendesk ecosystem.
Past Tickets Search AI by Macha is rated higher at 5.0 vs 4.0 stars.
Both apps are free, so you can try each without any cost commitment.