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Feature
Past Tickets Search AI by Macha
Ticket PDF Download
Rating
5.0 (7)
4.0 (6)
Price
Paid
$1/agent/mo
Installs
25+
1,129+
Published
Nov 12, 2025
Jun 15, 2020
Last Updated
Feb 13, 2026
Mar 25, 2026
Version
1.0.0
2.2.4
Products
Support
Support
Free Trial
No
Yes (30 days)
Which should you choose?
Ticket PDF Download has 1.1K more installs than Past Tickets Search AI by Macha, suggesting broader adoption in the Zendesk ecosystem.
Past Tickets Search AI by Macha is rated higher at 5.0 vs 4.0 stars.
Past Tickets Search AI by Macha is free while Ticket PDF Download is a paid app, which may be a deciding factor depending on your budget.