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Feature
Mirakl
ChannelReply
Rating
5.0 (5)
4.0 (166)
Price
$5/agent/mo
Paid
Installs
59+
1,337+
Published
Jun 8, 2023
Dec 18, 2015
Last Updated
Jan 8, 2026
May 26, 2023
Version
1.1.2
2.0.2
Products
Support
Support
Free Trial
Yes (7 days)
No
Which should you choose?
ChannelReply has 1.3K more installs than Mirakl, suggesting broader adoption in the Zendesk ecosystem.
Mirakl is rated higher at 5.0 vs 4.0 stars.
ChannelReply is free while Mirakl is a paid app, which may be a deciding factor depending on your budget.