Mirakl by Juble.io

The Mirakl app by Juble.io is a powerful integration solution that brings the functionality of multiple Mirakl marketplaces right into your Zendesk Support environment. With seamless integration, you can streamline your customer support operations and provide exceptional service to your Mirakl marketplace customers.

Key Features

• Retrieve Customer Messages: Effortlessly retrieve customer messages and inquiries from multiple Mirakl marketplaces directly into Zendesk Support. Stay on top of customer interactions and respond promptly to address their needs.

• View Order Details: Gain comprehensive visibility into order details and information for each Mirakl marketplace. Access order status, product details, delivery information, and more, all within your Zendesk Support interface.

• Make Informed Decisions: Empower your support agents to make informed decisions by having all the necessary information at their fingertips. With the Mirakl app, they can view relevant order details and customer information to provide personalized and effective support.

• Seamless Navigation: Enable click-through actions to navigate directly from Zendesk Support to the Mirakl platform. Access the specific marketplace and order information you need with just a few clicks, enhancing efficiency and productivity.

• Unlimited Marketplace Accounts: Manage an unlimited number of Mirakl marketplace accounts within your Zendesk environment. Effortlessly handle customer support for multiple marketplaces, providing a consistent and unified experience to your customers.

Get Started

To install the Mirakl app and start integrating your Mirakl marketplaces with Zendesk Support, follow these simple steps:

1. Click the "Install" button on the Mirakl app page.
2. Refer to our Add Account Guide for instructions on adding Mirakl marketplace accounts.

If you encounter any issues during the installation process or need assistance, please reach out to our support team at [email protected]. We're here to help you maximize the potential of your Mirakl integration and deliver exceptional customer support.

Data Disclosures

Juble.io prioritizes privacy. We access only the minimum necessary Zendesk data (e.g., ticket metadata, agent/requester emails) to provide core functionality. We do not store customer data on external servers. Processing occurs securely via our backend systems. Review our Privacy Policy for full details https://juble.io/privacy-policy/.

Disclaimer: Mirakl is a registered trademark of Mirakl Inc. This application is developed by Juble.io and is not affiliated with or endorsed by Mirakl Inc.