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Feature
IBAM Enhanced messaging widget
ChannelReply
Rating
5.0 (2)
4.0 (166)
Price
$10/agent/mo
Paid
Installs
2+
1,337+
Published
Mar 2, 2026
Dec 18, 2015
Last Updated
Mar 2, 2026
May 26, 2023
Version
1.0
2.0.2
Products
Support
Support
Free Trial
Yes (14 days)
No
Which should you choose?
ChannelReply has 1.3K more installs than IBAM Enhanced messaging widget, suggesting broader adoption in the Zendesk ecosystem.
IBAM Enhanced messaging widget is rated higher at 5.0 vs 4.0 stars.
ChannelReply is free while IBAM Enhanced messaging widget is a paid app, which may be a deciding factor depending on your budget.