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Feature
Gainsight
Ticket Analytics
Rating
4.0 (62)
4.0 (749)
Price
Paid
Free
Installs
176+
1,019+
Published
Mar 2, 2026
Jul 21, 2015
Last Updated
Mar 2, 2026
Feb 9, 2024
Version
2.0
1.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
Ticket Analytics has 843 more installs than Gainsight, suggesting broader adoption in the Zendesk ecosystem.
Both apps are equally rated at 4.0 stars.
Both apps are free, so you can try each without any cost commitment.