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Feature
Forwarder
Zendesk Chat
Rating
4.0 (7)
3.0 (5)
Price
$6/agent/mo
Free
Installs
61+
8,741+
Published
May 22, 2017
Apr 30, 2014
Last Updated
Jan 22, 2026
May 7, 2025
Version
2.5
1.0.1
Products
Support
Support
Free Trial
Yes (14 days)
No
Which should you choose?
Zendesk Chat has 8.7K more installs than Forwarder, suggesting broader adoption in the Zendesk ecosystem.
Forwarder is rated higher at 4.0 vs 3.0 stars.
Zendesk Chat is free while Forwarder is a paid app, which may be a deciding factor depending on your budget.