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Feature
Forwarder
ChannelReply
Rating
4.0 (7)
4.0 (166)
Price
$6/agent/mo
Paid
Installs
61+
1,337+
Published
May 22, 2017
Dec 18, 2015
Last Updated
Jan 22, 2026
May 26, 2023
Version
2.5
2.0.2
Products
Support
Support
Free Trial
Yes (14 days)
No
Which should you choose?
ChannelReply has 1.3K more installs than Forwarder, suggesting broader adoption in the Zendesk ecosystem.
Both apps are equally rated at 4.0 stars.
ChannelReply is free while Forwarder is a paid app, which may be a deciding factor depending on your budget.