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Feature
Custom Notifications
Ticket Field Manager
Rating
5.0 (1)
3.0 (13)
Price
$3/agent/mo
Free
Installs
3+
5,335+
Published
Sep 25, 2025
Oct 11, 2019
Last Updated
Feb 13, 2026
Aug 5, 2020
Version
1.4.1
3.0.1
Products
Support
Support
Free Trial
Yes (14 days)
No
Which should you choose?
Ticket Field Manager has 5.3K more installs than Custom Notifications, suggesting broader adoption in the Zendesk ecosystem.
Custom Notifications is rated higher at 5.0 vs 3.0 stars.
Ticket Field Manager is free while Custom Notifications is a paid app, which may be a deciding factor depending on your budget.