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Feature
Custom Notifications
Time Tracking
Rating
5.0 (1)
4.0 (5675)
Price
$3/agent/mo
Free
Installs
3+
10,613+
Published
Sep 25, 2025
Jun 13, 2014
Last Updated
Feb 13, 2026
Jun 13, 2014
Version
1.4.1
3.0.2
Products
Support
Support
Free Trial
Yes (14 days)
No
Which should you choose?
Time Tracking has 10.6K more installs than Custom Notifications, suggesting broader adoption in the Zendesk ecosystem.
Custom Notifications is rated higher at 5.0 vs 4.0 stars.
Time Tracking is free while Custom Notifications is a paid app, which may be a deciding factor depending on your budget.