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Feature
ChatGPT Ticket Summary by Premium Plus
ChannelReply
Rating
4.0 (4)
4.0 (166)
Price
Paid
Paid
Installs
9+
1,337+
Published
May 1, 2023
Dec 18, 2015
Last Updated
Apr 2, 2025
May 26, 2023
Version
1.5.3
2.0.2
Products
Support
Support
Free Trial
Yes (3 days)
No

Which should you choose?

ChannelReply has 1.3K more installs than ChatGPT Ticket Summary by Premium Plus, suggesting broader adoption in the Zendesk ecosystem.

Both apps are equally rated at 4.0 stars.

ChannelReply is free while ChatGPT Ticket Summary by Premium Plus is a paid app, which may be a deciding factor depending on your budget.