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Feature
AI Ticket Summary by Knots
ChannelReply
Rating
No reviews yet
4.0 (166)
Price
Paid
Paid
Installs
23+
1,337+
Published
Apr 8, 2024
Dec 18, 2015
Last Updated
Dec 5, 2025
May 26, 2023
Version
1.0.0
2.0.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
ChannelReply has 1.3K more installs than AI Ticket Summary by Knots, suggesting broader adoption in the Zendesk ecosystem.
ChannelReply has a rating of 4.0 stars, while AI Ticket Summary by Knots has no reviews yet.
Both apps are free, so you can try each without any cost commitment.