AI and Bots

Zaplay

Clever Development

Paid

Send and receive WhatsApp voice messages with AI transcription and summaries in Zendesk

AI Ticket Tagger by Labelf

Labelf AI

Paid

Ticket field tagging AI for all languages. Get ChatGPT reply suggestions

Yuma AI

Yuma AI

Paid

AI powered ecommerce CX automation

GPT Editor

Knots

Paid

Easily create AI-generated responses in Zendesk

Alterra Answers

alterra.ai

Paid

AI for customer support. Instantly resolve Tier 1 tickets.

Engagement Platform

Centribal

Paid

Engagement Platform is a platform that allows you to engage with your users in a more meaningful way.

Draft Proofreading OpenAI Assist

Toru Takahashi

Free

Use OpenAI's ChatGPT to make and profread your ticket response.

AI Ticket Translations by Macha

Macha AI

Paid

One-click ticket translations across 120+ languages

AI Knowledge Optimizer

Canadesk

$25/mo

Automatically improve and benchmark your public Knowledge Base with ChatGPT.

Shelf for Support

Shelf

Paid

Shelf Answer Assist is the difference in agent efficiency.

PAQATO

PAQATO GmbH

Paid

AI-generated response suggestions and order tracking information at a glance

Ticket Classifier by Pythia

Pythia

Paid

Automate tagging and routing of tickets in your Zendesk.

Shopify AI Agent by Adelante CX

Adelante

Paid

Solve >80% of your tickets with an agent that works exactly the way you want

Worknet AI ChatGPT Copilot

WorknetAI

Paid

AI copilot for customer teams boosting productivity by more than 20%

OMQ Assist

OMQ

Paid

AI-powered knowledge base - search answers and automate replies.

AI Ticket Redaction by Knots

Knots

Paid

Efficiently automate redaction in Zendesk Tickets

SnapEngage Hub

SnapEngage

Paid

Hub is the centre point of contact for your agents, where they will receive incoming chats and respond.

Wrangle

Wrangle

Paid

Manage your Zendesk tickets directly from Slack

Quivr

quivr

Paid

Automate ticket resolutions, increase CSAT & save money.

Alhena Agent Assist

Alhena AI

Paid

Copilot turns agents into champions. 2X faster replies, 100% accurate answers.

Merge Ticket by New Aim

New Aim

Free

Seamlessly merge tickets to enhance workflow efficiency and ticket management

e-bot7 Conversational AI

e-bot7 GmbH

Paid

Automate answers and get chat suggestions

IrisAgent

IrisAgent

Paid

Human-like AI Agents for AI Answers, Tagging, and Workflows

Aissist.io

Aissist.io

Paid

Agentic AI to automate Sales and Service