Boost your customer satisfaction with the right information using Zoho Survey.
About Zoho Survey
Zoho Survey + Zendesk = Satisfied customers.
Use Zoho Survey to gather the information you need to improve your customer service.
Already being used by 100,000 businesses, Zoho Survey makes sure you can create surveys and follow up on your customers with no hassle.
Zoho Survey has templates covering several industries and their specific needs, including hospitality, healthcare, education, and marketing.
Using the Zoho Survey integration with Zendesk can build your customer relationships better by:
Sending branded surveys via Zendesk to increase your response rates
Tracking customers' responses with branded customer experience surveys and email campaigns
Having a higher chance of converting potential clients using mailing lists and surveys
Automatically organizing your customers and contacts into separate lists
Sending your clients customized emails
Working on mistakes by collecting negative feedback for immediate action
Mapping client responses and measuring trends with Zoho Reports' detailed analytics
So start turning your customer feedback into useful action with Zoho Survey
The integration syncs all of your Zoho Survey account data with Zendesk's, importing your mailing lists so that you can easily start sending them as campaigns.
Installation
Zendesk and Zoho Survey integration setup is really simple and just takes minutes.
Start sending surveys to your Zendesk customers by following the simple steps below:
Click Install and log in using your Zohocorp or other IDP login to get started using Zoho Survey with Zendesk.
Zoho Survey requires access to your Zendesk data to kickstart the integration.
Zendesk will then sync all your content with Zoho Survey, loading all pre-created surveys from your account. In case you don't have any, you can jump in by choosing one of Zoho Survey's pre-built templates.
Choose a collector for your survey, and choose the list of customers you want to distribute it to. This will be synchronized with your existing data.
There are multiple choices depending on the collectors for your survey and the template as options.
Once you've decided on the survey, send it to all your preferred mailing lists in minutes via a customized email campaign.
Track the opened/unopened responses and other feedback from the same window.
If you have other questions with Zoho Survey, our Support is there to sort out all your problems.
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