See what your customers see. Request videos from customers so they can show you bugs, questions, or feedback—no apps, installs, or friction.
About Zight
Zight: The easiest way to answer customers' questions with video and images.
The Zight app for Zendesk makes communicating with your customers fast and easy. Create screen recordings of bugs and product explainer GIFs. Give feedback with screen annotations and embed video walkthroughs with voice overs in your documentation for unmatched productivity. With the Zight Zendesk app, you can: - Quickly record your screen in high quality or GIF to explain a complex process, answer a question, or show a bug - Instantly capture and markup a screenshot to give quick feedback, blur sensitive data, or point out something important - Easily embed video and visual content you create with Zight into Zendesk's help center or your company's documentation pages.
Data Disclosure: We collect the information you provide (like account/contact details) plus product usage and device data (such as login activity, pages accessed, and diagnostic information) to operate, secure, and improve Zight. See more at Terms of Service.
Installation
- Click the Zight icon to open the app.
- Then click 'Get Started.'
- If you are not already signed into your Zight account, you'll be prompted to sign-in into your account (or you can create one if you're a new user).
- Authorize Zendesk to access your Zight account.
- That's it, you're all set!
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