Simplify and automate the creation and editing of tickets in bulk.
About Ticket Manager
Increase the efficiency of your operation by creating and updating tickets in bulk with a simple configuration and user-friendly interface.
Features
- Bulk creation and editing of tickets via CSV files and customizable rules.
- Monitoring of status and processing errors.
- History of submitted processes.
- Control over native fields, customizable fields, tags, and inclusion of comments in HTML format.
- Standard load templates to expedite the submission of new tickets.
In each processing submission, you can specify the ticket properties you want to create or modify through an easy-to-use interface, even for users with little technical knowledge of Zendesk. The Ticket Manager also includes auto-filling of the submission form in native fields, using the corresponding names in the CSV file headers, making everyday operation easier.
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Installation
Installation
Follow the steps below to start using our application:
- Click the install button;
- Contact us via email at [email protected] to enable the application;
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