
Send premium branded gifts from Zendesk to boost CSAT and recover complaints.
About Sunday
Sunday lets you trigger beautifully branded customer gifts directly from Zendesk, turning everyday support tickets into powerful loyalty moments.
Whether you’re resolving a complaint, celebrating a 5-star CSAT, or winning back a frustrated customer, Sunday helps you create an emotional, on-brand experience with zero operational hassle.
🎁 What you can do with Sunday:
Automatically send gifts from your Zendesk interface and scale amongst agents
Surprise customers with your premium merchandise, fully personalized to your brand
Track redemptions, feedback, and gifting impact on CSAT and retention
🎯 Perfect for:
Customer service & CX teams who want to turn ticket resolutions into moments of delight
CSMs looking to reward loyalty, recover negative experiences, or re-engage accounts
Companies that care about brand, retention, and measurable customer experience
No dev time. No spreadsheets. Just seamless, scalable gifting that strengthens your brand — right from Zendesk.
🔒 Data & Privacy
Sunday only processes the minimum customer data required to deliver gifts (e.g., recipient name, email, shipping address). All data is transmitted securely via encrypted channels (HTTPS/TLS 1.2+) and stored in GDPR-compliant data centers within the EU. Customer data is never sold, shared with unauthorized parties, or used outside the gifting workflow.
Installation
- Create a Sunday Wardrobe account if you don’t already have one.
- In the Zendesk Marketplace, click Install for the app and log in to your Sunday Wardrobe account.
- Create API token from Zendesk Admin Center.
- Initialize the Zendesk integration by entering your Zendesk URL, the email address of an admin user, and an API token generated from the Zendesk Admin Center.
- Upon successful initialization, you will receive a token.
- Enter this token in the installation form under the field labeled “closet_token”.
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