Unlock the potential of seamless multilingual customer support.
About Smartling for Support
Smartling provides an enterprise-class LanguageAI™ platform for translating and localizing all forms of digital content. Smartling uses an AI and data-driven approach to localization, which enables its customers to achieve higher-quality translation at a lower total cost. Smartling is the platform of choice for hundreds of B2B and B2C brands.
Empower your customer support teams with Smartling's Machine Translation (MT) Hub designed for enterprises. Our solution enables 24/7 customer assistance in their native language. Kickstart seamless and high-quality translations for your customer support tickets in Zendesk.
Smartling and Zendesk
Unlock the benefits of Smartling for Zendesk Support Tickets
Improve CSAT: 65% of customers prefer content in their native language. Surprise and delight audiences around the world with multilingual customer support.
Increase productivity: Allow automation to handle repetitive tasks, liberating your team's precious time to concentrate on delivering exceptional support.
Maximize Quality: Our multi-machine translation engine approach delivers up to 350% higher quality than a single engine.
For details on how we collect, use, and protect your data, please review our Privacy Policy.
Installation
In order to connect to your Smartling account, you will need to provide the following parameters. Additional information can be found at https://help.smartling.com/hc/en-us/articles/1260804036109-Zendesk-Support-Plugin-Overview.
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