Unbabel for Zendesk Support

Powered by state-of-the-art AI and a worldwide community of translators, Unbabel delivers translation at enterprise scale. We help you serve customers in any language, with fast, native-quality translations of your customer support tickets in Zendesk.

Check out our click-through demo to see Unbabel for Zendesk Support in action.

Key Benefits - Unbabel combines artificial and human intelligence to bring you native-quality translations, consistently outperforming machine translation engines.

• Boost your CSAT scores by helping your global customers in their own language.

• Major global brands use Unbabel to deliver long-term customer success strategy globally and innovate at enterprise standards.

• Scale your multilingual support at lower cost. We can handle peak-season volumes and help you cover long-tail languages – no matter where you're based or which agents are on shift.

• Build a more effective, scalable, and flexible team by recruiting your agents for their support skills, not their languages.

Key Features

• Unbabel just goes with your Zendesk workflow, allowing you to provide comprehensive multilingual coverage without changing your current support processes.

• Our domain localization and glossary features ensure that you sound like yourself — and like a native — in every language.

• Unbabel is fully GDPR compliant, automatically detecting and redacting sensitive data to protect your customers' privacy. Data Disclosure For information on how we handle customer data and privacy practices, please review our privacy policy.