
Displays recent tickets in the ticket sidebar
About Savoir Ticket History
Savoir Tecnologia - Ticket History
This application features the Ticket History functionality, providing operators with a quick and efficient view of the most recent tickets associated with a particular user.
This convenience is offered directly in the ticket sidebar, where crucial information such as status, creation date, currently assigned user, and relevant tags are readily available.
Clicking on a specific ticket will display a detailed preview of the ticket, along with a direct redirection link to the respective ticket, further simplifying access to detailed information.
Installation
Installation is simple. Simply search for the Savoir Ticket History app in the Zendesk Apps Marketplace and click Install.
On the app settings screen, select the ticket list size and click Install
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