RewordMaster

RewordMaster: Say Goodbye to Clunky Conversations

Ensure that your customer service agents are able to effectively communicate with customers in a professional manner that reflects your company's voice and in impeccable English.

The next generation of spell checkers 🪄

AI rephraser. Make your support agents sound professional - Instantly!

Works in 25+ languages.

Ensure that your customer service agents are able to effectively communicate with customers in a professional manner that reflects your company's voice and in impeccable English (or any suported language).

Exemples:

Original agent answer :

Hi, We have no request with the following email: [email protected]. Do you participated with a different email? Kind regards.

Answer reworded by our AI :

Hello, We apologize for the inconvenience, but we do not have any record of a request from the email address [email protected]. Are you sure you used this address when submitting the request? We would be more than happy to look into this further for you. Please provide any additional information you may have regarding your request. Thank you for your cooperation. Best regards.

With the RewordMaster Zendesk app you can:

• Stop feeling uneasy when you open support tickets from your agents! All of their tickets, even those redacted without macro, will be perfectly written and polite.
• Improve agents' efficiency: Be clear and direct in your communications and let AI automate the insertion of polite boilerplate.
• Write directly in the Zendesk editor; there is no need to use another software or a Chrome extension.

Limit : 200 messages reworded per day. Contact us if you need more credits.