Panic Button

🚨 Bring your entire support team together — with just one click

The Panic Button is a lightweight and powerful tool that empowers agents to instantly escalate urgent tickets across your Zendesk environment. With a simple, color-coded button added to the ticket sidebar, your team gains the visibility and responsiveness needed to deliver fast, coordinated support when it matters most.

Whether you're managing high-stakes B2B accounts, sensitive customer issues, or service-level escalations, Panic Button helps ensure the right people are alerted at the right time.

🎯 Key Benefits

• 🚨 One-click ticket escalation to selected groups or all agents
• 🎨 Visual indicator (green, gray, red) based on trigger status and permissions
• ✅ Works with all Zendesk plans – no backend or configuration needed
• 🌍 Multilingual support: English, Portuguese (BR), Spanish, and French
• 🔐 Keeps your team aligned on what’s urgent, without losing control

💼 Perfect For

• Support teams handling premium accounts or strict SLAs
• Organizations seeking higher collaboration during customer crises
• Companies that value speed, transparency, and teamwork

🚀 Final Note

Install now and bring clarity and action to your most important tickets — instantly!