Out-Of-Office by Saasly

Name: Out-Of-Office by Saasly
Price: 2.00 USD
Author: Saasly

by Saasly

No reviews yet$2/agent/mo

Support

Enhance agents and customer support by activating the out-of-office.

Support

View on Zendesk Marketplace

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About Out-Of-Office by Saasly

Facing challenges handling customer queries with unavailable support agents?

Saasly offers an automation-driven application for streamlined customer support, providing comprehensive assistance and advanced agent availability monitoring via group and individual filters.

Top Features :

Agents have the capability to set Out-of-Office (OOO) status for future dates, enabling them to plan ahead.
Agents can define a customized response Automation rule for their Out-of-Office status. During the agent's absence, ticket assignments are restricted until their return.
To streamline administrative processes, a clear and comprehensive view is provided, ensuring a simplified experience for administrators.

Installation

Click on the "Settings" tab in your Zendesk Support account.
Navigate to the "Admin Center".
In the Admin Center, find and select "Apps and Integrations".
From the Apps and Integrations menu, choose "Zendesk Support Apps."
Click on "Marketplace" to access the Zendesk App Marketplace.
In the Marketplace, use the search function to find the "Out Of Office by Saasly" app.
Select the "Out Of Office by Saasly" app from the search results.
Choose the "Free Trial" option.
Select your Zendesk domain from the options provided.
Provide a title for the installation if required.
Click the "Install" button to begin the installation process.
Once the installation is complete, the application will be displayed in the left-side column menu of your Zendesk Support account.