Notion

Name: Notion
Rating: 2 (6 reviews)
Author: Notion

by Notion

2.0 (6)

Free

Support

Connect your support teams with the rest of your organization in Notion

Support

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About Notion

Notion is the connected workspace where better, faster work happens. Notion powers world’s best teams – from next-generation startups to innovative enterprises - and helps them:

Create and share docs
Manage projects
Organize knowledge—all in one place

Get started with Notion for free

With the Notion integration with Zendesk, you can connect your support workflows with the rest of your organization and help your teams collaborate in one place. You can preview live Zendesk tickets, their status and other key properties in Notion – and use database filters, views, rollups, and relations to create custom views of your projects.

Installation

How to set up the integration

This integration must be installed and connected in Notion. If you don't have a Notion account yet, get started with Notion for free here.

In your Notion workspace sidebar, select Settings & members
Head into My connections → Discover new connections → select Zendesk and Connect
On the Connect to Zendesk screen, insert your Zendesk subdomain
Follow the prompts to complete the sign-in and authentication process

How to use the integration

To create a preview of Zendesk tickets in Notion pages, copy the link of any Zendesk ticket link, paste it into Notion and select Paste as preview
To link Zendesk tickets to items in your Notion database, add a new property to your database using the + button at the top right of your database and select Zendesk Ticket If it’s your first time using Zendesk with Notion, you will be prompted to authenticate the integration following the steps outlined above in the *How to set up the integration** section. Once connected, you will see a detailed preview of the linked content in Notion

View on Zendesk Marketplace