Get immediate broadcast notifications within Zendesk's user interface
About Notify & Pin
Elevate your Zendesk Support experience with Notify & Pin, a powerful app designed for seamless communication and enhanced efficiency.
Features
Pop-up Notifications: Receive instant alerts in the top right corner of Zendesk Support.
History Tracking: Keep tabs on notification history and dismiss items once actioned.
Targeted Notifications: Direct messages to specific groups or individual agents for personalized communication.
Broadcast Custom Messages: Communicate important updates by broadcasting custom messages to your team.
Pin Notifications: Pin essential information for quick reference and easy access.
Notification Templates: Create reusable templates for efficient communication in recurring scenarios.
Upcoming Feature: Triggers Event Handler, Push Notifications in Outside Desktop
Installation
Detailed installation information can be found at the following URL:
https://saasly.in/apps/userguide/how-to-install-notify-and-pin-integration-in-zendesk
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