
Customize visible user fields to simplify the user profile
About Hide User Fields
Simplify your Zendesk user profiles and help agents focus on what really matters.
This app allows you to hide specific user fields from the agent interface, helping reduce visual clutter and streamline workflows. Whether you're managing dozens or thousands of users, this tool gives you full control over which user fields are visible, so agents see only the most relevant information.
With a user-friendly configuration panel, you can easily choose which fields to hide—no coding required. Hide sensitive or unnecessary data to maintain a clean interface, enhance productivity, and ensure that your support team works more efficiently.
Key benefits:
- Improve agent focus by removing visual noise
- Customize the user profile view to fit your team’s needs
- Hide irrelevant or sensitive user fields with just a few clicks
- Reduce onboarding time by simplifying the interface
- Works out of the box with a simple and intuitive setup
This app is ideal for support teams of any size looking to tailor their Zendesk environment and optimize day-to-day operations.
Installation
Sign in to your Zendesk Support account, then click the Admin icon in the navigation bar.
Under Apps, select Marketplace, then find the Hide User Fields app and click the tile.
On the Hide User Fields app page, click Install app in the upper-right corner.
Click Install.
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