Google Reviews & Questions by Saasly

Businesses frequently utilize Google Maps listings via Google My Business, where customers can easily leave reviews, often prompted by Google's requests following their visits. With our service, you can seamlessly integrate all customer reviews and inquiries from Google into your Zendesk Portal. Respond promptly to their feedback and questions, boosting customer satisfaction ratings for your business.

Features:

• Configure an infinite count of reminders for a ticket.

• Gather all location-specific questions within the Zendesk portal.

• Assign a specific group to manage and view these reviews and questions as tickets.

• Access detailed information about each location.

• Add multiple accounts and locations seamlessly.

• Toggle the option to create tickets for specific locations on or off.

• Utilize application features to specify tags such as location, star ratings, and types.

Product UseCase:

• Google My Business streamlines managing Google Maps listings. For retail chains, access to reviews is often limited, causing delays. Integrating Google My Business with Zendesk brings all reviews directly into Zendesk. With routing rules, reviews can be swiftly addressed within Zendesk, eliminating the need to check Google My Business separately.

About Saasly:

• Saasly is an iPaaS company specializing in crafting plugin applications and integrations tailored to your business requirements. Be sure to visit our website for more information!

For Demo ( or ) Customization:

• Please reach out to us ( [email protected] )

Please contact us to opt out of providing credit card information during the installation process and to access the free trial.link