
Create tickets, schedule jobs, and monitor agent activity - all in one place
About Fieldproxy
Streamline Your Field Service Operations with Fieldproxy
Fieldproxy is a powerful field service management solution that helps you make better data-backed decisions in real-time.
Key Features:
-Ticket/Issue Management: Effortlessly create and manage service tickets, ensuring no task falls through the cracks, and your SLA metrics remain sturdy. -Real-Time Job Scheduling: Seamlessly allocate work and tasks to your service technicians using intuitive calendars, keeping your team in sync. -OTP-Based Verifications: Ensure secure and reliable verification processes for your field operations. -Feedback Collection: Gather valuable customer feedback to improve your services and enhance customer satisfaction. -Location Intelligence and Geofencing: Leverage location-based data analysis and secure geofencing for enhanced field management. -Detailed Dashboards and Analytics: Gain valuable insights into your field service teams through interactive dashboards and reports. -Integration with Existing Solutions: Easily integrate Fieldproxy with your current office solutions for seamless data management across your organization. -No-Code Architecture: Onboard seamlessly with drag-and-drop simplicity, reducing development time and costs. -Offline Accessibility: Ability to use the field application offline to complete jobs in low-network regions.
Benefits:
- Real-time visibility for managers
- Efficient communication, task execution, and data submission
- Completely customizable processes and tasks
- Effective resource allocation and capacity planning
- Increased productivity of your service technicians
Join the Movement:
Over 1000 field team managers have achieved operational excellence with Fieldproxy. Sign up today and unlock the true potential of your field operations!
Installation
To install the Fieldproxy into Zendesk, follow these steps.
- Click on Install
- Login into Fieldproxy or create an account.
- Go to Profile → Settings → Organization Settings
- Click on get API Key and copy it.
- Paste the API key in installation configuration to get started.
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