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Facilio allows property managers to manage workorders of tenant's using Zendesk
Support
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About Facilio
About Facilio :
- Facilio for Zendesk makes it easy for tenants to submit maintenance requests.
- Your agents can create the workorder within their Zendesk console and track the status without switching between applications.
- The agent has a 360-degree view of workorder status, providing detailed snapshots of tenant's service interactions.
- The integration helps to streamline all your communications with tenants.
- More details available in https://facilio.com/maintenance-management
Installation
How to Install Facilio in Zendesk:
- Go to Tickets Zendesk application Search for facilio
- Click on the application to install
- Provide Facilio username and password click install to sign-in
- Email '[email protected]' if you have login issues
- Facilio workorder will come as a side application after installation
- User can create and track facility management tickets from the side application
- User can also add comments to the facilio ticket from Zendesk
- side app User can use Facilio workorder as a subticket to the main Zendesk ticket
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