Make Talk recordings from calls easy to reference or download
About Download Recordings
The ultimate solution for viewing and downloading Talk conversations from the sidebar
Join a growing number of organizations leveraging our tool to easily access hundreds of call recordings each month directly within their agent view, eliminating the need to scroll through the entire ticket. Reference past calls easily to troubleshoot customer's needs.
Gone are the days of scrolling through the ticket just to find a specific Talk conversation. With Download Recordings, you'll immediately notice how you can seamlessly access all of the current conversation's conversations in the sidebar.
Proudly built by Blue Canary Software and our incredible users.
Installation
1) Click Install 2) Please check to ensure you don't have "Require authentication to download attachments" enabled 3) Boom- that's it!
Troubleshooting
- Contact us: [[email protected]](mailto:[email protected]
Similar Apps
Time Tracking
Zendesk
Helps you track time spent on tickets.
User Data
Zendesk
Displays information about the ticket requester and requesters organization.
Ticket Field Manager
Zendesk
Allow an admin to configure ticket fields to be required, hidden, or made read-only.
Five Most Recent
Zendesk
Display the five most recent tickets the requester has submitted
Tables
Sparkly
Tables in tickets, finally.
Ticket History
Zena Hirsch
Displays recent tickets in the ticket sidebar.
